Say No to Sycophantism

I've been with Cingular for 4 years. I loved it. Cingular is now called
AT&T. I just upgraded my phone. I ordered a new AT&T Tilt Smartphone. I
received it 4 hours ago. It was not able to read the SIM card and hence not
able to make or receive calls. I went to the AT&T store. They told me they
didn't have any Tilts there so I had to call and get an exchange by mail. I
called. After being shuttled around departments, I finally get the right
person. She tells me I have to pay for the phone again, and then when they
receive my old phone they will credit the amount back. This for a phone that
was broken before it arrived. I said no way, she said that's the only way
it'll work, I told her to shove it. Well, politely.

Retards. I really do think anything with the AT&T name attached to it is
destined for doom.